If you are building a new home, renovating or just looking to add an AV system to your living room, home cinema or entire home there is a process to work through to achieve a professional finish and outstanding results!
Please see listed below a step by step explanation of how our custom process works!
Sales and System Design Consultancy
Once you have considered steps 1 through 4 give our friendly staff a call or better still pop into our showroom for a first-hand tour of what we have on offer and sit with one of our custom installation specialists to go through your requirements. (if you are building or renovating bring your plans!)
The next step once we have a clear understanding of your budget and requirements we go to work to design a system specifically for you and provide you with an initial proposal. We find we are able to offer the best results by designing individual systems as opposed to providing packages as we realise and appreciate that everyone is different and every project has different requirements.
You will have questions about the initial proposal you receive and there may be some fine-tuning to be done to make the system yours. We strongly stress not to be shy and ask your custom designer as many questions as you like! this helps the design process making sure we have covered all of your requirements! We would much rather field a question prior to the finalisation of your system than have you disappointed after!
Wiring Diagrams, 3D Room Modelling and Pre-wire
Once you are satisfied with the systems and options offered, the next step is we take a retaining deposit on the equipment required for your project. This then allows our custom designers to 3D model the cinema room if necessary plus generate wiring diagrams in readiness for pre-wire.
We pre-wire your project around the same time as the electrician is running his cables prior to the walls and ceiling being sheeted. You will be invoiced for pre-wire labour and cables upon pre-wire completion.
Installation and Completion of Works
From the point of the walls being sheeted your project flows in the following order;
The Final part of the custom installation process is client support! Whether this is as simple as popping around to run through the operation of the system or checking a piece of equipment we are always available, once you are a Sydney Hi-Fi Castle Hill customer we intend to keep you!